The complete appointment and client management platform for professional groomers

Transform your grooming business with powerful scheduling, seamless client management, and automated workflows designed specifically for pet grooming professionals.

// Real-time appointment management const appointment = await dlkda.schedule({ client: "Sarah Mitchell", pet: "Max (Golden Retriever)", service: "Full Grooming Package", date: "2025-10-15T14:00:00", duration: 90, groomer: "Jennifer", autoReminder: true }); // Instant client notifications await appointment.sendConfirmation(); // Automated reminders 24hrs before // ✓ SMS sent | ✓ Email sent | ✓ Calendar updated

Everything your grooming business needs

Comprehensive tools designed specifically for pet grooming professionals, from independent groomers to multi-location salons.

Smart Scheduling

Intelligent appointment scheduling that understands grooming workflows. Our system automatically calculates service duration based on pet size, breed, and service type, preventing overbooking and maximizing your daily capacity.

  • Drag-and-drop calendar interface with real-time updates
  • Automatic conflict detection and resolution suggestions
  • Recurring appointment setup for regular clients
  • Multi-groomer schedule coordination and load balancing
  • Buffer time management between appointments
  • Color-coded service categories for quick identification
  • Mobile app for on-the-go schedule management
  • Customizable working hours per groomer

Client Management

Comprehensive client and pet profiles that give you complete visibility into every customer relationship. Store detailed grooming history, preferences, and important notes to deliver personalized service every time.

  • Detailed pet profiles with photos, breed, age, and weight tracking
  • Complete grooming history with before/after photo galleries
  • Medical notes and special care instructions
  • Behavioral notes for safer handling
  • Vaccination record tracking and expiration alerts
  • Multi-pet household management
  • Client communication history and preferences
  • Emergency contact information readily accessible

Automated Reminders

Reduce no-shows by up to 80% with our intelligent multi-channel reminder system. Automated SMS and email reminders keep your schedule full and your clients informed.

  • Customizable reminder timing (24hrs, 48hrs, 1 week before)
  • SMS and email reminder delivery
  • One-click confirmation for clients
  • Automatic waitlist notifications for cancellations
  • Birthday reminders for pets (marketing opportunity)
  • Vaccination due date reminders
  • Follow-up messages after appointments
  • Seasonal grooming reminders

Payment Processing

Streamlined payment collection with integrated processing for cards, mobile payments, and cash. Accept payments at checkout or enable clients to pay online when booking.

  • Secure credit card processing with industry-standard encryption
  • Accept all major cards (Visa, Mastercard, Amex, Discover)
  • Mobile wallet support (Apple Pay, Google Pay)
  • Contactless payment options
  • Online payment collection for advance bookings
  • Automatic receipt generation and email delivery
  • Tipping functionality with suggested percentages
  • Split payment handling for multiple services or pets
  • Refund processing with full audit trail
  • Monthly payment reconciliation reports

Service Packages

Create flexible service packages and pricing structures that match your business model. Set up breed-specific pricing, package deals, and membership programs with ease.

  • Unlimited custom service definitions
  • Breed and size-based pricing matrices
  • Package bundles with automatic discounting
  • Membership and subscription plans
  • Add-on services with upsell prompts
  • Seasonal pricing adjustments
  • Early bird and loyalty discounts
  • Gift certificate and voucher management

Analytics & Reporting

Make data-driven decisions with comprehensive business analytics. Track revenue, client retention, service popularity, and groomer performance all in one dashboard.

  • Real-time revenue tracking and forecasting
  • Client acquisition and retention metrics
  • Service performance analysis
  • Groomer productivity reports
  • Peak time identification for optimal staffing
  • No-show and cancellation rate tracking
  • Average ticket value and trends
  • Year-over-year comparison reports
  • Export data for accounting integration
  • Custom report builder

Calendar that understands your workflow

Our intelligent scheduling engine knows that a full groom for a Standard Poodle takes longer than a nail trim for a Chihuahua. The system automatically suggests appropriate time slots based on service type, pet size, and breed characteristics.

Visual indicators show your daily capacity, preventing overbooking while maximizing utilization. Color-coded appointments let you see at a glance which services are scheduled, and drag-and-drop functionality makes rescheduling effortless.

The calendar syncs across all devices, so your team always has the most up-to-date schedule whether they're at the front desk, in the grooming area, or checking from home.

Today's Schedule - October 9, 2025 08:00 AM Bailey - Bath & Brush Golden Retriever | Jennifer | 60 min 09:30 AM Max - Full Grooming Standard Poodle | Jennifer | 120 min 12:00 PM Luna - Nail Trim Only Chihuahua | Marcus | 15 min 12:30 PM --- LUNCH BREAK --- 01:30 PM Charlie - Bath & Brush Labrador | Marcus | 60 min 02:45 PM Bella - Full Grooming Yorkshire Terrier | Jennifer | 90 min ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Capacity: 85% | Revenue: $485 | 5 appointments

Complete client profiles at your fingertips

Every client and pet gets a comprehensive digital profile that travels with them through your system. Store unlimited photos to track grooming transformations, document coat conditions, or flag specific styling requests.

Medical information and behavioral notes ensure every team member can provide safe, appropriate care. Track vaccination records with automatic expiration reminders, so you're never caught off-guard by missing documentation.

The complete appointment history shows service frequency, preferred groomers, and spending patterns, helping you identify your best clients and opportunities for additional services.

Client Profile: Sarah Mitchell 📱 (815) 555-0142 | sarah.mitchell@email.com 🏠 2847 Oak Street, Vernon, CA 90058 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Pets: 🐕 Max - Golden Retriever, Male, 3 years Last Visit: Sept 12, 2025 (Full Grooming) Next Due: Oct 10, 2025 Notes: Very friendly, loves treats Rabies: Valid until 2026-03-15 ✓ 🐕 Luna - Miniature Poodle, Female, 7 years Last Visit: Sept 19, 2025 (Creative Styling) Preferred Style: Lamb cut with pompom tail Notes: Sensitive ears, use extra care Rabies: Valid until 2025-11-20 ✓ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ VIP Member | 47 visits | $4,280 lifetime value Preferred Groomer: Jennifer Avg. Visit: $91 | Referrals: 3 clients

Inventory management built for groomers

Track shampoos, conditioners, tools, and retail products with integrated inventory management. Set automatic reorder points so you never run out of essential supplies during a busy day.

Monitor product usage per service to understand your true cost of goods sold. The system can automatically deduct products used during appointments and alert you when stock levels are low.

Retail sales integration lets you ring up product purchases alongside grooming services, with barcode scanning support for quick checkout. Track which products sell best and receive reorder suggestions based on sales velocity.

Inventory Status - October 9, 2025 ⚠️ LOW STOCK ALERTS Hypoallergenic Shampoo Current: 2 bottles | Min Level: 5 bottles ACTION: Reorder 12 bottles Nail Clippers (Large) Current: 1 unit | Min Level: 2 units ACTION: Reorder 3 units ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✓ ADEQUATE STOCK Premium Conditioner....... 12 bottles Medicated Shampoo.......... 8 bottles Ear Cleaning Solution...... 15 bottles Slicker Brushes............ 6 units Grooming Scissors.......... 4 pairs Blow Dryer Filters......... 24 units ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ RETAIL PRODUCTS Top Sellers This Month: 1. Dental Chews.............. 47 units sold 2. Detangling Spray.......... 32 units sold 3. Nail Grinder.............. 18 units sold

80%

Reduction in no-shows with automated reminders

3.5hrs

Average time saved per week on scheduling tasks

25%

Average increase in client retention rates

99.9%

Platform uptime for reliable daily operations

Advanced features for growing businesses

Scale your grooming operation with enterprise-grade tools that grow with your business.

Staff Management

Coordinate multiple groomers with individualized schedules, commission tracking, and performance analytics. Assign specific skills or specialties to each team member for optimal client matching.

  • Individual groomer calendars with custom availability
  • Commission and tip tracking per groomer
  • Performance metrics and client feedback scores
  • Skill-based appointment routing
  • Time clock for hourly employees
  • Role-based access control for security

Multi-Location Support

Manage multiple grooming locations from a single dashboard. Transfer appointments between locations, share client data across your network, and get consolidated reporting for your entire business.

  • Centralized client database across all locations
  • Location-specific inventory and supplies tracking
  • Cross-location appointment booking
  • Consolidated financial reporting
  • Location comparison analytics
  • Franchise-ready management tools

Waitlist Management

Turn cancellations into opportunities with intelligent waitlist automation. When a slot opens up, the system automatically notifies clients on the waitlist via SMS or email, letting them claim the appointment with one click.

  • Automatic waitlist notifications for cancellations
  • Priority ranking for VIP clients
  • Time-sensitive waitlist offers (30-minute claim window)
  • Preferred date range specifications
  • Waitlist analytics to identify demand patterns

API & Webhooks

Integrate DLKDA with your existing tools through our comprehensive REST API. Build custom integrations, automate workflows, and connect with third-party services to create a perfectly tailored technology stack.

  • Full REST API with extensive documentation
  • Webhook support for real-time event notifications
  • OAuth 2.0 authentication
  • Rate limiting and request throttling
  • Sandbox environment for testing
  • Developer support and code examples

Marketing Automation

Stay top-of-mind with clients through automated marketing campaigns. Send birthday messages, seasonal promotions, and re-engagement campaigns to clients who haven't visited recently.

  • Automated birthday and pet birthday messages
  • Win-back campaigns for inactive clients
  • Seasonal promotion scheduling
  • Referral program management
  • Review request automation
  • Email and SMS campaign builders
  • Campaign performance tracking

Online Booking Portal

Let clients book appointments 24/7 through your branded online booking portal. Customizable booking pages integrate seamlessly with your website, complete with your logo, colors, and service descriptions.

  • Fully branded booking interface
  • Real-time availability display
  • New client intake forms
  • Service descriptions and pricing
  • Photo galleries of your work
  • Mobile-responsive design
  • SEO-optimized for local search
  • Widget embed option for existing websites

Mobile-first design for on-the-go management

Access your entire business from your smartphone with our native mobile apps for iOS and Android. Check your schedule, update appointments, process payments, and communicate with clients from anywhere.

The mobile interface is specifically designed for one-handed use, making it easy to check details while holding a leash or managing pets. Push notifications keep you updated on new bookings, cancellations, and urgent client messages.

Offline mode ensures you can still access critical client information and appointment details even when internet connectivity is spotty. Changes sync automatically when you're back online.

📱 DLKDA Mobile ━━━━━━━━━━━━━━━━━━━━━ 🔔 New Booking Jennifer - Tomorrow at 2:00 PM Max (Golden Retriever) Full Grooming Package ✓ Accept ✕ Decline ━━━━━━━━━━━━━━━━━━━━━ Today's Schedule 9:00 AM - Bailey 11:00 AM - Max 2:00 PM - Luna 4:00 PM - Charlie ━━━━━━━━━━━━━━━━━━━━━ Revenue Today: $380

Comprehensive reporting for better decisions

Understand your business with detailed analytics and customizable reports. Track key performance indicators like average ticket value, client retention rate, service popularity, and revenue per groomer.

Identify your busiest days and times to optimize staffing levels. Spot trends in client behavior, such as seasonal fluctuations in certain service types, to plan inventory and marketing accordingly.

Export data in multiple formats (PDF, Excel, CSV) for easy sharing with accountants or business partners. Schedule automatic report delivery via email to receive insights without logging in.

Business Performance Report September 2025 █████████░ Revenue vs Target $24,850 / $28,000 (89%) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ TOP SERVICES 1. Full Grooming........... 89 bookings 2. Bath & Brush............ 64 bookings 3. Creative Styling........ 31 bookings 4. Nail Trim Only.......... 28 bookings ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ KEY METRICS Avg Ticket Value.......... $92.50 ↑12% Client Retention.......... 87% ↑5% No-Show Rate.............. 4% ↓8% New Clients............... 23 clients

Seamlessly integrate with tools you already use

DLKDA connects with popular business tools to create a unified workflow across your entire operation.

💳

Payment Processors

Accept payments through Square, Stripe, PayPal, or Clover. Secure processing with PCI compliance and automatic reconciliation.

📧

Email Marketing

Sync client data with Mailchimp, Constant Contact, or SendGrid for sophisticated email marketing campaigns and newsletters.

💬

SMS Services

Send automated reminders and notifications via Twilio, MessageBird, or integrated SMS providers with competitive rates.

📊

Accounting Software

Export financial data to QuickBooks, Xero, or FreshBooks for seamless bookkeeping and tax preparation.

📅

Calendar Sync

Two-way synchronization with Google Calendar, Outlook, and Apple Calendar keeps your personal schedule in sync.

Review Platforms

Monitor and respond to reviews from Google Business, Yelp, and Facebook directly within the DLKDA dashboard.

🌐

Website Builders

Embed booking widgets on WordPress, Wix, Squarespace, or any website with simple copy-paste code snippets.

📱

Social Media

Share grooming photos and promotions directly to Facebook and Instagram, and accept bookings through social platforms.

🔔

Zapier

Connect with 5,000+ apps through Zapier integration, enabling custom workflows and automation possibilities.

Enterprise-grade security and compliance

Your data and your clients' information are protected with bank-level security measures and compliance certifications.

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption, the same standard used by banks and government agencies.

PCI DSS Compliant

Full PCI DSS Level 1 compliance for payment processing, ensuring that credit card data is handled with the highest security standards.

Automated Backups

Your data is automatically backed up every hour to geographically distributed servers, with point-in-time recovery available.

Role-Based Access

Granular permission controls let you specify exactly what each team member can access and modify, with full audit logging.

SOC 2 Type II

Independently audited and certified for security, availability, processing integrity, confidentiality, and privacy controls.

GDPR & Privacy

Full GDPR compliance with data portability, right to be forgotten, and comprehensive privacy controls for client data.

Ready to transform your grooming business?

Schedule a personalized demo or contact us to learn how DLKDA can help you streamline operations and grow your business.

Get in Touch

Phone

815-452-9009

Address

2501 E 28TH ST
VERNON, CA 90058

Business Hours

Monday - Friday: 8am - 6pm PST
Saturday: 9am - 3pm PST